Hire Permanent Staff London
Recruit Permament PA, EA & Office Support Staff in London
For Clients
We connect businesses with outstanding permanent PAs, EAs and support staff, providing an efficient and reliable recruitment service.
For Candidates
We help professionals find permanent PA, EA and business support roles, offering guidance, insight and genuine career opportunities.
Find Permanent Staff With RMS Recruitment
With over 24 years’ experience and a database of more than 15,000 candidates, we are well placed to deliver high-quality permanent support staff quickly and efficiently. Our consultants follow REC best practice, taking the time to understand your requirements before carefully selecting candidates who match both the role and your working environment.
We aim to provide a strong, relevant shortlist within 24–48 hours, helping you move forward without delay. Every permanent placement is backed by a six-month guarantee, giving you added confidence in the quality and long-term suitability of the candidates we introduce.
25
years in high-end recruitment
158
positive reviews from clients
100+
candidates still working for clients
15,000+
personally interviewed candidates
Our Recruitment Approach
Access to top permanent talent
With over 20 years in support staff recruitment, RMS has built a trusted network of over 15,000 interviewed and vetted professionals across all industries. Many of our candidates register with us exclusively, giving you access to top talent not actively searching the job market. By partnering with us, you gain a direct route to exceptional individuals who can add long-term value to your business.
Market knowledge and expertise
Our consultants bring both first-hand experience in support roles and extensive recruitment expertise. We stay on top of salary benchmarks, benefits trends and hiring practices, so we can give you accurate market insights and advice. This ensures your offers are competitive and helps you secure the very best people for permanent positions.
Saving you time and resources
Recruiting permanent staff can be time-consuming and costly. We take care of every stage of the process—sourcing, screening, shortlisting, interviewing and managing offers, so you can focus on your business. Our streamlined approach reduces advertising costs and protects your reputation with candidates, ensuring a smooth and professional hiring experience.
Tailored recruitment solutions
Every company has its own culture and values. We spend time understanding your business so we can match you with candidates who not only have the right skills but also fit seamlessly into your team for the long term. Our personalised approach ensures placements that last.
Rigorous screening for long-term fit
Every permanent candidate is thoroughly interviewed and assessed by our consultants. We look beyond technical ability to evaluate soft skills, cultural fit and career goals, giving you confidence that the person you hire will succeed and stay. References and background checks are conducted where required to ensure quality at every stage.
Confidentiality and trust
We treat all client and candidate information with complete discretion. Protecting your privacy is central to our process, and we adhere to strict data protection standards throughout.
At RMS, our goal is simple: to connect you with exceptional permanent staff who will strengthen your business for years to come.
Client Testimonials
MS quickly understood our requirement for specialist administrative staff and were able to provide a range of suitable candidates in a very short period. We have been impressed with their ability to match people to vacancies so we save time by only interviewing good quality candidates.
Founding Partner, Private Equity Consultancy
We are new clients of RMS and have been impressed with their friendly, efficient and professional service. They seem to have the ability to select quality candidates and match them to the correct job vacancies. In this industry their approach and attitude is refreshing and we will certainly be using them again.
Private Equity firm, West End
We have worked with RMS for many years now. They are one of the best agencies out there for administrative roles, across all levels. They have a network of high quality candidates for both perm and temp roles and nail the brief time after time. The RMS team are very professional and care about both their clients and their candidates, which comes across in everything they do.
Kirsten Hill
The Recruitment Process
Agree Terms Of Business
We offer a reduced fee when working on a sole agency basis, exclusively sourcing and securing the best candidate for you. Alternatively, we can work alongside other agencies on our standard sliding-scale fees, based on salary and candidate level. In both cases, you only pay once your chosen candidate starts the role.
Client Visit
When you engage us, a consultant will visit your office to understand the role and your company culture. This helps us brief candidates effectively, give you market insights, and build a lasting relationship that saves time and money on future hires.
We’ll also advise on salaries, market conditions, potential challenges, and how to refine your hiring process to secure the best candidate.
Candidate Search
After meeting with you, we debrief our consultants to identify the best candidates from our database. We also advertise on our site and job boards, handling all responses while keeping your details confidential. Company names are only shared with qualified, interested candidates, and we can maintain confidentiality until interview stage if required.
Screening
Most of our consultants have first-hand experience in support roles across industries, giving them a clear understanding of what each position requires and how to spot top talent. They are extensively trained to follow best practice and provide a diverse, skills-matched shortlist. Every candidate in our database is personally interviewed to verify education, experience, qualifications and career goals, ensuring long-term suitability.
Shortlisting
After screening, we narrow the long list to five–ten candidates, then select those genuinely interested and matching your criteria. You’ll receive a written profile highlighting their suitability along with their unedited CV, helping you assess their skills and personality before choosing who to interview.
Interviews
We can guide you on hiring, interviews, and selecting the best candidate. We recommend at least two interviews so candidates can make informed decisions, but no more than four, as longer processes risk losing talent to other employers.
Feedback
We handle all candidate feedback to protect your reputation and save you time. After each interview, we gather candidates’ honest views on the role and their interest compared with other opportunities. This feedback often proves invaluable in your hiring decisions. We also ask clients to share feedback, ensuring professionalism with candidates and allowing us to give constructive suggestions to both sides. This process helps us better understand each candidate and support you in making the right choice.
Offer Of Employment
Once you’ve chosen a candidate, we present the verbal offer and support them in making a decision aligned with their career goals, ensuring a long-term fit. We also advise on the salary and terms most likely to secure them, taking into account any competing offers.
Contract Of Employment
Once references are approved and the contract is signed, the candidate will resign and confirm their start date. At this point, we issue our invoice, payable within 14 days, which activates your six-month guarantee.
Commencement Of Employment
Once a candidate verbally accepts (subject to references), a written offer or contract is issued and references are taken. We can handle references on your behalf if required, though many clients prefer to manage this directly.
Six Month Guarantee
Our service continues beyond placement. We support candidates in their first months to ensure a smooth transition and your complete satisfaction. If things don’t work out, we’ll discreetly manage the process and help you find a suitable replacement.